Locker Bags runs your luggage storage. When you're ready to run the entire bell operation — concierge, dispatch, delivery, dashboards — the same maker built that too.
Three steps. No hardware, no training, no contract.
Guest's phone number, bag count, photos. Twenty seconds.
Their claim check is their phone. International numbers handled properly.
They read you the last 5 digits of their number. Right bags, right guest, every time.
A bell closet that always knows what it's holding, for whom, and since when.
Every group is tagged the way you work: storage only, check-in pending, or with room — room number on the ticket. “Whose bags are in the corner?” is on the screen.
Up to four photos at intake. Damaged handle at drop-off? Photographed and time-stamped. The dispute is over before it starts.
UNLOCATED → IN STORAGE → REQUESTED tiles show exactly what's in the closet right now. Overstay flags surface bags sitting for days.
Record the shelf or rack per group. “It's here somewhere” becomes “rack B, third shelf.”
Phone digits, name, tag number — any of them finds the bags, even when the guest remembers none of them.
Guest taps their link before leaving the pool; staff get a push; the bags meet them in the lobby.
Photo-backed incident reports with your disclaimer, owner/manager/staff roles, an immutable log of every touch, CSV reports.
If your closet already runs on numbered tags, switch to your-own-tickets mode: the app keys everything to your tag numbers and rejects duplicate active tags. No texts sent means zero SMS credits used — $50 a month, flat, regardless of volume. Change nothing at the desk on day one.
Charge for storage, tips on card, and finally show the GM what free storage costs.
Hourly with a daily max, computed automatically. One tap at delivery: card, Apple Pay, cash, or comp. Unpaid groups can't be released by mistake.
Bell staff live on tips, and nobody carries cash anymore. Suggested tips on every card charge fix that quietly.
One-tap presets: “Registered Guest — 100%”, “Day Visitor — full rate”, “Spa Guest — 50%”. Every validated group records its full value — show the GM what free bag storage actually costs, and who uses it.
Guest wants to pay before coming down? Send the link; it's paid before the elevator arrives.
By day, by staff member, card vs. cash — refunds attributed by name and reason.
Start free. Stay predictable.
Hotel groups, management companies, clubs, and multi-location operators can activate on a corporate account instead of a card on file — locations join with a code and billing goes to the company.
Locker Bags runs your luggage storage. When you're ready to run the entire bell operation — concierge, dispatch, delivery, dashboards — the same maker built that too.
For full-service hotels and resorts. Sophie, the AI concierge, answers guests in 33 languages by voice or text. Smart dispatch routes every request to the nearest free staff member, SLA tracking keeps everyone honest, and luggage delivery is verified by scan-to-room. Free 15-day trial, no card required.
Explore BellDesk AIFirst month on us. No card to start, no contract, cancel anytime. You can be checking items in this afternoon.
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