Ski hotels and mountain resorts run a lot more than the gear room. The same maker builds the operating system for the rest of the guest experience.
Three steps. No hardware, no training, no contract.
Equipment type, brand, size, tag — and the work it needs: wax, edge tune, repair. Collect payment right there if that's your policy.
Their claim check can't be dropped off a chairlift.
Last 5 digits, gear handed back, anything unpaid tapped on your iPhone. One motion.
A gear room that knows every item, every owner, and every job on the bench.
Typed equipment (skis / snowboard / boots / poles / helmet), brand, size, color, tag — a family of five's mixed pile checks in as clean, separate, findable items.
Four photos per item. When someone claims their new skis came back scratched, you have the intake photos with the timestamps.
RECEIVED → IN STORAGE → REQUESTED, with overstay flags for gear sitting since last weekend. Storage location per item — “rack 4, slot 18,” not “somewhere in the back.”
Phone, name, brand, tag — one search finds all of a guest's items at once, grouped.
Guest taps their link from the lodge; staff get a push; the gear is staged and waiting at the counter.
Ski rooms already run on tags — switch to your-own-tickets mode and tag S-018 becomes the claim check, with the app as the searchable, photo-backed record behind it. Duplicate tags rejected. No texts sent means zero SMS credits used: $50 a month, flat, through the whole season rush.
Wax, tune, repair — every job a line item, collected in advance or at pickup.
Build your price list — hot wax, edge sharpen, base grind, binding adjust, P-tex repair, boot work — and add services to any ticket. No mental math, no “I think we said twenty.” The price is the price, every staff member, every time.
Take payment at drop-off, when the guest is committed — or settle everything at pickup. One tap: card, Apple Pay, or cash. Card tips on every charge — the tune tech finally gets tipped by guests who haven't carried cash in years.
Hourly or daily storage with an automatic daily max — and the wax job rides on top as its own line. A week of storage plus a full tune prices itself correctly. The itemized receipt is texted to the guest.
“Season Pass — 20% off”, “Hotel Guest — free storage”, “Staff — 50%” — one tap, full price always recorded underneath. Comped storage becomes a number you negotiate with next season.
Unpaid gear can't be marked delivered — the app blocks the hand-off until it's settled. On a Saturday-morning rush, that's the difference between a good day and a leak.
Revenue by day and staff member, services vs. storage, card vs. cash, busiest hours — staff the powder-day rush from data, not memory.
Start free. Stay predictable.
Hotel groups, management companies, clubs, and multi-location operators can activate on a corporate account instead of a card on file — locations join with a code and billing goes to the company.
Ski hotels and mountain resorts run a lot more than the gear room. The same maker builds the operating system for the rest of the guest experience.
For full-service hotels and resorts. Sophie, the AI concierge, answers guests in 33 languages by voice or text. Smart dispatch routes every request to the nearest free staff member, SLA tracking keeps everyone honest, and luggage delivery is verified by scan-to-room. Free 15-day trial, no card required.
Explore BellDesk AIFirst month on us. No card to start, no contract, cancel anytime. You can be checking items in this afternoon.
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